How to Reach Us
Email: support@shoof.com
Phone: +966 11 123 4567 (Sunday–Thursday, 9:00–18:00 GMT+3)
Live chat inside the dashboard for logged-in advertisers.
Shoof Ads
Support Center
Our support team is dedicated to helping you resolve issues with campaigns, billing, or reporting.
Response Standards
We acknowledge all requests within 2 hours and target meaningful resolutions within one business day.
Escalations
If you need faster attention, flag the ticket as urgent or request a dedicated account manager through your dashboard.
Last updated: April 2, 2025